CRM Donor Management

The CRM your fundraising
is already in.

See what supporters did, understand what it means, and follow up while the opportunity is still warm.

CauseVox CRM gives your team donor records, households, organizations, pipelines, revenue forecasting, reporting, and stewardship workflows — all built on the data your donation forms, peer‑to‑peer pages, events, auctions, email, and SMS update in real time.

Full CRM on Free — up to 10,000 contacts. Scale with Pro.

Connected Fundraising

One profile. Every channel.
Always current.

Connected fundraising means every donor signal lives on one record. Donations, events, peer-to-peer, recurring updates, email, and SMS write to one profile the moment they happen — no exports, no syncs, no waiting on the next data cleanup project.

  • Connected Every channel writes to one donor record.
  • Real-time Signals appear the moment they happen.
  • Actionable Built so your team can act, not reconcile.
Fundraising-native donor records

More than contacts with gifts attached

Every touchpoint across your CauseVox campaigns writes back to the donor record automatically — giving your team a complete, always-current picture of each supporter.

Connected donor profiles

Giving history, fundraiser activity, event registrations, email engagement, notes, tasks, and recurring gift changes — all in one donor profile, written back automatically from every CauseVox touchpoint.

Households and organizations

Track individuals, households, employers, and foundations as connected records — not custom fields. Relationships like spouse, solicitor, and org contact drive segmentation, reporting, and household rollups. Every gift, registration, P2P sign-up, and event attendance attributes to the right record automatically.

Relationship-aware data

Answer questions that depend on relationships: company-connected donors, board-influenced gifts, fundraiser-driven supporters, households with growing LTV. The relationship is usable data, not just a label on the profile.

Custom fields across everything

Create typed fields across individuals, households, organizations, forms, events, and campaigns — then filter by them in search, segments, reports, and dashboards. Fields you set up on a donation form, P2P page, or event registration land on the right record automatically.

Live search and segments

Search across giving, engagement, tags, custom fields, and relationships. The same live segment feeds Email and SMS audiences, dashboards, and reports — no export, no nightly sync.

Better-timed appeals to current lists drive higher conversion.

AI-assisted deduplication

Review suggested matches, compare records side by side, and merge duplicates. Runs across donations, event registrations, P2P sign-ups, and imports from other CRMs — before they turn into reporting holes or missed donor context.

Verified addresses

USPS verification standardizes every address submitted through donation forms, event registrations, and imports — so mailings reach donors and your appeal data stays clean.

Soft credits and influence

Track who gave, who asked, and who influenced. Soft credits attach automatically on every P2P fundraiser page; solicitor and influencer relationships stay on the record.

Attribution that earns the next major-gift conversation.

Activity timeline

Gifts, registrations, emails, SMS replies, notes, tasks, and bids in one chronological timeline per contact.

Spot upgrade-ready donors before the moment closes.

Batch imports and exports

Import contacts, gifts, pledges, households, registrations, and more — with field mapping, dedupe checks, and row-level error review. Export anytime; your data is never locked in.

Coming Soon

Permissions and audit log

Row-level access by team, campaign, or role — see exactly who can view, edit, or export each record. Every change writes to a full audit log: who touched what, when. The data-governance story most fundraising CRMs don’t have at all.

Events and auctions

Registrations, ticket purchases, table assignments, auction bids, and attendance auto-attach to the donor profile. Every event touchpoint alongside giving history — no manual entry.

Email and SMS engagement

Email opens, clicks, and SMS replies appear on the donor timeline alongside gifts. Engagement history and giving history in one place — no toggling between tools.

Notes and tasks

Log calls, meetings, and observations on the donor record. Assign tasks with due dates to team members and track follow-up without switching screens.

Recurring giving

Recurring gift history — amount, frequency, upgrades, pauses, and cancellations — lives on the record. Segment sustainers, spot upgrade candidates, and catch cancellation signals.

The connected difference

Built for fundraising. Not synced to it.

Other nonprofit CRMs sit at the end of a stack of integrations — donation forms, P2P, events, and email all syncing to the CRM, each one a separate vendor and a separate point of failure. CauseVox replaces the stack: every fundraising tool lives in the CRM, not synced to it.

Comparison topic Other nonprofit CRMs CauseVox CRM Built for fundraising
The integration tax A tangle of brittle integrations between every fundraising tool and your CRM. Each one is another vendor, another fix-it ticket the week of your big appeal. None needed. Forms, P2P, events, and recurring profiles aren’t synced to the CRM — they live directly in it.
Wasted staff time Hours every week on exports, dedupes, and pulling reports that don’t match across tools. Real fundraising work your team can’t make time for. Zero plumbing. Every gift, registration, and newsletter writes itself to the donor record. Hours go back into nurturing donors.
Donor signal lag Stewardship goes cold, upgrade-ready donors lose interest, and major-gift signals stay buried until the next big project. Live, not lagging. A gift at 9:47 is in the major-gift segment by 9:48. Same-day stewardship. Real-time upgrade catches.
AI-Assisted Reporting

Ask Cody. Get the answer. See the query.

Cody is an AI assistant in CauseVox. Ask a question in plain language, get a reliable answer, and see the real query behind it. Because Cody runs on the connected donor record, one question can reach across all your data without a data analyst.

Cody — AI reporting

Try asking Cody:

Templated reports

Out‑of‑the‑box reports for LYBUNT, SYBUNT, retention, gift recency, and year‑over‑year. Run, schedule, or share in one click.

SQL access for power users

The full schema is queryable. Not a black box — a real database with real query access. Export to CSV or pipe to your BI tool.

Dashboards and executive widgets

Pin the metrics leadership looks at into a live dashboard. Mix Cody‑built panels with templated charts. No separate BI tool.

Visual query builder

Build custom reports without SQL. Drag in fields, add filters, group by donor segments, campaigns, funds, relationships, activity, or engagement, and create the view your team needs.

Pipelines and stewardship

Turn donor signals into next steps

Not just a record of what happened — a working system for what comes next.

Every gift, registration, upgrade, or reply can become a pipeline move, task, or stewardship touch from the same donor record your team already reviews.

Pipelines and stages

Move donors through cultivation, solicitation, and stewardship from a visual pipeline. New activity from donation forms, P2P pages, and event registrations updates cards automatically — no manual sync.

More donors move forward when nobody falls through the cracks.

Tasks and reminders

Turn gifts, registrations, peer-to-peer activity, and recurring changes into follow-up tasks — right where the donor context lives.

Closing the loop in days, not weeks, turns first gifts into second gifts.

SMS messaging

Reach donors with timely texts — event reminders, recurring upgrade asks, urgent appeals. Replies land inline on the donor record so your team can follow up fast.

Personalized email outreach

Send personalized emails to live donor segments straight from the CRM. Opens, clicks, and replies write back to the donor record automatically.

Coming Soon

Portfolios and assignments

Assign donors, households, and opportunities to the right relationship owner. See who owns what, which donors need attention, and where follow-up is falling behind.

Coming Soon

Major gift opportunities

Track ask amounts, confidence, close dates, and assigned solicitors on every open opportunity — inside the same pipeline your stewardship team already works from.

Coming Soon

Stewardship templates

Triggered the moment a donation form, P2P page, or event registration creates the activity. Sent via CauseVox email or SMS; the open or reply writes back to the donor record.

Faster thank-yous compound into higher retention.
Coming Soon

Activity inbox

See what your team should act on today: new gifts, lapsed donors, upgrades, recurring changes, and engagement signals — a working list of what needs attention, not a search.

Revenue forecasting & major gifts

See what is committed, projected,
credited, and at risk

Major gift work depends on knowing what was asked, what is expected, who influenced the gift, how revenue should be credited, and where each opportunity stands.

CauseVox keeps that revenue picture connected to the donor record, household, solicitor, fund, campaign, and next step.

Expected revenue

Forecast open opportunities by ask amount, close date, confidence, and next step.

Revenue splits

Attribute gifts and opportunities across funds, campaigns, designations, or internal reporting categories.

Solicitor credits

Credit the staff, board members, volunteers, or fundraisers who helped move the gift forward.

Household rollups

Roll up joint giving, soft credits, donor activity, and lifetime value across a household.

Donor & Member Portal

Empower supporters with a self-service experience

Streamline access and reduce admin work by giving donors and supporters a self-managed portal — they keep their own information current, manage their own giving, and re-engage on their own time.

Launch fundraising pages

Supporters create personal or team peer-to-peer fundraising pages right from their portal — no admin handoff required.

Register for events

Purchase tickets or register attendees through the portal. Registrations attach to the donor profile automatically.

Self-service profiles

Donors keep their own name, contact info, household links, and communication preferences current — so your team isn’t fielding update requests.

Update payment methods

Add or swap cards and bank accounts in a few clicks. Expired-card recovery happens without staff outreach.

Modify recurring & pledges

Donors adjust amount, frequency, pause, or upgrade recurring gifts on their own — and complete pledge payments without staff handling each one.

View donation history

Access a complete record of contributions, event registrations, and receipts — for personal reference or tax-time pull.

NONPROFITS CAUSEVOX

Trusted by thousands of nonprofits

Loved by thousands of nonprofits

CauseVox makes AI genuinely useful. It helps us understand our data, build consistent reports faster, and actually makes reporting feel fun.

Amber Weiner
Director of Development
Volo Kids Foundation
Connected Platform

Connected fundraising growth

Connectedness is the unfair advantage that drives fundraising growth. Faster stewardship, sharper segments, and stronger major-gift relationships — because the donor record updates the moment a gift, registration, or reply lands, not after a nightly sync.

Higher repeat giving from same-day thank-yous

Thank donors while gratitude is still warm — and turn first-time givers into repeat donors. Because the donor record updates the second a gift, registration, or reply lands, your team can follow up the same hour, not after a nightly sync.

Catch upgrade-ready donors before the window closes

Find the supporters ready to give more — while they still are. Live segments read the donor record in real time, so the donor who just hit their third recurring gift is in your major-gift cultivation list by lunchtime, not next quarter.

Protect the major-gift relationships that take years to build

Don’t lose the story of how a major donor came in. Soft credits on every P2P gift, designations carried through from the donation form, and event registrations all tie to the profile — so the full attribution stays attached when the next ask comes.

Act on the donors that need attention this week

Get to the right donors while the list is still actionable — not last quarter’s snapshot. LYBUNT, SYBUNT, retention, channel mix, and cohort reports run live against the connected donor record, so the team acts when it matters, not after three exports.

Switching to CauseVox

Bring your donor history with you.

Migration is a trust project, not just a technical one. Your donor relationships, giving history, and stewardship context need to arrive intact. We've built three paths to make that happen — whether you want to move yourself or have our team handle it.

Self-service import

Use our guided import wizard to bring in contacts, giving history, households, and organizations via CSV. Most teams are done in an afternoon. No specialist needed.

  • CSV import with field mapping
  • Duplicate detection & merge suggestions
  • Available on all plans

Guided migration

Our team supports you to map, clean, and import your data from any system that can export. We guide you through the messy parts so your team stays focused.

  • Dedicated migration specialist
  • Data mapping, validation, and review
  • Available as an add-on
  • Usually takes 1 month

Full-service migration

For large datasets, complex relationship structures, or teams short on engineering capacity — our data engineers handle the entire migration end-to-end. Your data arrives clean, complete, and ready to use.

  • Complete data audit and field mapping
  • Dedicated data engineer
  • Available as an add-on
  • Usually takes 1 month

Wherever your data lives today — CRM, spreadsheets, event systems, fundraising platforms — it all comes into CauseVox.

These are the record types you get in CauseVox. Every one is queryable, importable, exportable, and connected to the contacts and relationships involved.

People & Relationships 4
  • Contacts
  • Households
  • Organizations
  • Portal Users
Gifts & Pledges 5
  • Donations
  • Pledges
  • Installments
  • Installment Invoices
  • Recurring Profiles
  • Opportunities Soon
Revenue 4
  • Revenue
  • Rev. Credits
  • Rev. Solicitors
  • Rev. Splits
Expected Revenue 4
  • Expected Revenue
  • Exp. Rev. Credits
  • Exp. Rev. Solicitors
  • Exp. Rev. Splits
Peer-to-Peer Pages 3
  • Personal Pages
  • Team Pages
  • Organization Pages
Events & Tickets 3
  • Registrations
  • Ticket Orders
  • Tickets
  • Attendees Soon
Auctions 3
  • Bidders
  • Bids
  • Payments
Tagging & Categorization 4
  • Tags
  • Custom Fields
  • Campaigns
  • Funds
Plan Availability

Start with a real CRM.
Scale when your team is ready.

For new and growing nonprofits

Free

$0 no fees

Start with real donor records, giving history, fundraising pages, forms, imports, exports, and basic segmentation without paying a CRM license fee.

Get started free

Full CRM on Free — up to 10,000 contacts.

For scaling nonprofits

Pro

Contact us pricing tailored to your team

Everything in Free, plus advanced workflows, built-in communications, stronger support, and more control behind the scenes.

Schedule a demo

Put your CRM where your fundraising already happens.

Start free with real donor records, giving history, and fundraising tools — no credit card, no CRM license fee. Add pipelines, major gift tracking, Cody, and communications when you're ready to grow.