Chances are your organization has some kind of donation form on your website. It’s 2024 after all: we know that donors want the ability to give digitally. But it’s also likely that you haven’t created a donation page that converts as well as it could.
That’s a serious problem, because it means that no matter how much work you do to get people to that page, you’re not going to see any return when they decide not to give. If your donation form is overly long, clunky, or confusing, you’ll be dealing with frustrated donors, losing out on revenue, and scaring donors away from coming back to make a second gift.
More than half of donors worldwide prefer to give online with a credit or debit card, so your online donation form is an absolutely essential element of fundraising. But what does it mean for a donation form to be truly outstanding? What are the features of a good donation form?
Let’s take a look at some of the most important features of a high-performing donation form, and explore how you can use CauseVox to make them happen.
There is a lot of research about the best way to put together a donation form, but it all boils down to one basic principle: make it fast and easy. When you have too many form fields or donors can’t find what they’re looking for, they’ll leave the page. If that sounds too vague, there are some really concrete tips you can use to make your donation form really shine.
Recurring giving is one of the most beneficial types of giving for nonprofits because it instantly turns someone from a one-time donor into a consistent supporter: the easiest donor retention ever. To make your donation page the best it can be, include an option for recurring giving. Not sure how? CauseVox offers a free guide to help you set up a winning recurring gift campaign. You can make it even more effective by setting “recurring” as the default option. People will be much more likely to choose it if they don’t have to click anything.
The IIIC reported $100 increase in average gift size when they started using the CauseVox Donation Page – a change they attributed in large part to donation tiers. Donation tiers are suggested giving amounts, often with a small piece of information about the impact of the gift level. They’re useful in pushing donors to give more, but you have some decisions to make about donation tiers as you set up your form.
Your first major choice is between compact tiers and descriptive tiers. Compact tiers only list out a donation amount, while descriptive tiers include a short impact statement.
Compact tiers are particularly useful if you want to keep your form as short and sweet as possible. Donors don’t have any extra text on the page to read and they can make their decision quickly. With shorter and simpler donation tiers, you remove friction, and therefore help donors get onto the next step faster. This is a great choice if you have impact statements somewhere else on your page.
On the other hand, descriptive tiers make donating more compelling for your donors. Instead of having to determine how much of a contribution they think will make an impact, they can select from a list of predetermined tiers that are tied to specific and tangible impacts. 68% of donors agree that knowing how their donation makes an impact is important to their gift.
Once you’ve chosen compact or descriptive, it’s time to select the tiers themselves. Keep your tiers to 3-6 options: any more than that and you’ll overwhelm your donor. The easiest way to start selecting amounts is by looking at your average gift size. That’s a good jumping off point: add in one lower amount and one higher amount, then maybe one additional stretch goal amount for your larger donors.
A good trick to start increasing donations is to pull your average gift size, then increase it slightly: if your average gift is $50, try a donation tier of $55 instead.
Check out our blog post on donation tiers for more information on creating the perfect donation tiers for your page.
As you create a donation form, you’ll have the option to add in custom fields. Unless you have a very specific reason to ask for additional information, it’s a good idea not to add custom fields. To make your donation form as quick and painless as possible, you want the fewest number of fields you can get away with. That may also include asking for an address: if you have an email you can send your donors digital thank yous rather than paper, making an address unnecessary. Over time, you can ask donors more about themselves to add in information like address, but including it in your donation form will lower the conversion rate on your form.
One particularly useful field that CauseVox has is the subscribe box: this lets your donors subscribe to your email list. Even better, you can leave it checked as a default, which will lead most people to leave it and subscribe to your email list.
Often we don’t think of an online donation page as a way to ask for and manage larger donations, but new technology is making it more and more possible to ask for significant gifts from a broader audience. Specifically, pledge forms on CauseVox help you increase your gift size and get more large gift pledges online, while also automatically fulfilling them.
With pledges, any donor can become a major donor for your nonprofit, because donors are able to break out larger gifts into installed payments over a period of time. A donor can pledge $1000 over the course of a year, and pay in increments that work for them.
So how does it work?
Add a pledge option to your form so that donors can give more over time.
Now that you know the best strategies for building a donation page, let’s explore how you can create one on CauseVox. There are tons of features included in donation pages through CauseVox. Once you’ve logged in to CauseVox and started fresh donation page, you’ll see a variety of options down the left hand side. Make sure you take a look at each one: there are plenty of goodies in there.
A few highlights to get you started:
It’s as easy as that! If you’re ready to upgrade your donation page, sign up for free demo or get started with building your donation form on CauseVox today!
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