Expert Support

World class customer service, delivered by real people that care.

    Easy-to-use Free to get started Cancel anytime

    We’re here to help you reach your fundraising goals

    Customer service from experienced fundraisers for every user.

    Email & In-App Messaging

    Contact our support team directly via email for any questions or issues. Get a response the same business day.

    Help From Real People

    Every Standard and Premium Plan user gets priority support and strategy sessions from a real human.

    CauseVox Academy & Blog

    We have thousands of resources to help you craft a campaign and reach your fundraising goals the right way.

    We help you succeed in online fundraising

    Here’s what some of our customers had to say about our customer success team.

    I’ve never worked with a company that pays so much attention to clients. I am floored with every interaction.

    “The technical support is better than I’ve experienced anywhere else. The CauseVox team is singly focused on creating a fabulous product that helps people in your organization raise funds as seamlessly as possible, and it shows.

    I like the personal attention that is paid to any questions or concerns you have, it’s very nice to have somebody who can troubleshoot or guide you through.

    CauseVox Support

    Easy in-app messaging & email support

    Message your support team right from your account. Every plan comes with email support and easy in-app messaging.

    Quick & helpful replies from real people

    We’re real people and experienced fundraisers that know the hurdles when it comes to online fundraising.

    CauseVox Help Center

    Comprehensive support articles

    More than 150+ support articles to help guide you at any step of the way, easily accessible 24/7.

    Dedicated Success Manager

    For Standard and Premium Users, you’ll be assigned a Dedicated Success Manager from our Customer Success team. With 1-1 guidance that can be booked at anytime, you’ll have access directly to a team member that will work with you to ensure your campaign is the best it can be.

    Tailored Customer Success

    Our team will reach out to check on how things are going and provide resources tailored to wherever you are in your journey, whether you’re in your initial campaign setup, the middle of your campaign, or your campaign has recently ended.

    In-Depth Customer Success Resources

    Our CauseVox Academy guides are crafted with you in mind, designed to help you make the most of CauseVox, while our customer success blog posts can help keep you in the loop on how you can use CauseVox to fundraise better online.

    CauseVox Support

    Plus all the functionality you need to run a successful fundraising campaign.

    Flexible Funding

    Keep what you raise even if you don’t reach your fundraising goal.

    Recurring Donations

    Accept & manage recurring gifts within your campaigns.

    Donation Tiers

    Setup tiers of giving related to impact to encourage donors to give more.

    Multiple Campaigns

    Create custom campaigns for each of your fundraising appeals.

    Team Fundraising

    Equip groups to fundraise through a team-based page.

    Blog & Impact Updates

    Fuel your campaign with stories and timely impact updates.

    Social Media

    Integrate your social media accounts to make sharing easy.

    Donation Receipts

    Automatically send customizable receipts to your donors.

    International Support

    Launch a campaign even if you’re not based in the United States.

    Donation Tipping

    Offer your donors the option to cover transaction fees.

    Custom Fields

    Capture custom information from donors & fundraisers.

    Integrations

    Integrate CauseVox with your other fundraising tools (Salesforce, Constant Contact, etc.)

    Make online fundraising easy with our help and support

    You don’t just get a tool. We integrate powerful technology, industry-leading best practices, and experienced support to guide you to success. Get started for free and upgrade as you grow.

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