How To Write A Great Ticket Receipt For Your Nonprofit Fundraising Event

Candace Cody
Candace Cody

When it comes to running an event for your nonprofit, one of the essential steps you need to do is set up event ticketing so you can easily sell tickets online.

The ticket-buying process is the first impression your attendees have of your nonprofit’s fundraising event before they even walk through the door.

So, you’ll want to ensure they have the best ticket-purchase experience possible!

One of the best ways to enhance your attendee’s experience is by crafting a great event ticket receipt. When someone purchases a ticket, there are typically two types of email receipts that automatically get sent out:

  • The ticket order receipt, which functions as the entire purchase confirmation.
  • The ticket holder receipt, which is the email to individual, which contains the ticket or information on how to access the ticket.

When writing an automatic ticket receipt for your nonprofit, you should include:

  • Personalization using merge tags, which automatically pull the purchaser’s name, organization info, and order info into the receipt.
  • A sincere thank your supporter for participating in your event.
  • Provide event details, instructions, and any essentials they need to participate. Ie: date, time, location.
  • Explain how their ticket purchase is making an impact.
  • Explain what they’ll be receiving from their ticket purchase.
  • Include language that gets attendees excited for your event.
  • Your nonprofit’s EIN/tax id
  • Contact information including email, phone, and mailing address.
  • Required statements by the IRS that will make your receipt up to tax-deductible standards, if applicable. For example, “Your contribution is tax-deductible to the extent provided by law. No goods or services were given in exchange for this gift.

To help you write the best automatic ticket receipt for your nonprofit fundraising event, I’ve compiled a few great ticket receipt examples and a template you can customize for your own receipt:

Jump to the Ticket Order Receipt and Ticket Holder Templates.

Example #1: Garner Arts Center’s Ticket Order Receipt

Garner Arts Center’s ticket order receipt does a great job of sharing logistics related to their event, the details they need to access their tax-deduction, and also making the supporter feel appreciated.

Dear {{name}},

Thank you for your purchasing a ticket to “Open the Doors” Virtual Gala. This e-mail serves as your order receipt. Your tickets will be sent out in a separate e-mail.

* If you purchased a Virtual Table, someone from GARNER Arts Center will reach out to you to collect the names/contact information for your guests.

This transaction should appear on your credit card statement as {{organization_name}}. Again, thank you for your generous contribution!

GARNER’s growth and future depends on the support of people like you. We are so very grateful for your contribution and support and hope you will continue to join us for our upcoming exhibits and events.

Thank you again.

XXXXX XXXXXXXXX                                            
– {{organization_name}}

GARNER Arts Center is a 501 (c)(3) tax-exempt non-profit organization (EIN XX-XXXXXXX). Your contribution is tax deductible to the fullest extent allowable by law. No goods or services were provided in return for your donation.

Example #2: Ticket Holder Receipt

Garner Arts Center’s Ticket Holder Receipt includes the essential info that their supporters need to participate in their virtual gala event.

Dear {{name}},

Thank you for purchasing a ticket. Your ticket information is below.

This email is NOT a ticket. Follow the instructions below to register your place in the Virtual Gala event.

Open the Doors Virtual Gala
May 6, 2021 07:30 PM Eastern Time (US and Canada) 

Click link to register for Open the Doors:

After registering, you will receive a confirmation email containing information about joining us for the Virtual Gala.

– {{organization_name}}

Ticket Receipt Templates

Copy, paste and customize these templates with your own event info and impact statements to craft a great ticket receipt.

If you’re selling tickets through the CauseVox ticketing platform, here’s how you can set up Ticket Order and Ticket Holder Receipts. The Ticket Order Receipt automatically contains their order summary below the customized language, and the Ticket Holder Receipt automatically contains the type of ticket that was sent to them, no additional merge tags necessary.

Ticket Order Receipt Template

Dear {{name}},

Thank you for purchasing a ticket(s) for {{title}}! Get ready for (DESCRIBE YOUR EVENT).

This email serves as your order receipt. Your tickets will be sent out in a separate email.

This transaction should appear on your credit card statement as {{organization_name}}. 

Thank your for your support! Your purchase will (INSERT IMPACT STATEMENT).

We look forward to having you join us for the event!

Thank you again!



Your contribution is tax-deductible to the extent provided by law. No goods or services were given in exchange for this gift.

Ticket Holder Receipt Template

Dear {{name}},

You’ve been sent a ticket for {{title}}! Your ticket information is below.



Get ready for (DESCRIBE YOUR EVENT)! By joining us, you’re making a difference for (INSERT IMPACT STATEMENT)

We look forward to seeing you there!


– {{organization_name}}

Power-up Your Event Ticketing With CauseVox

Want to sell more tickets for your nonprofit’s fundraising event?

The CauseVox Ticketing platform ensures that you + your supporters have the best experience, making it easy to sell more tickets and run your event with less effort.

Learn more about how CauseVox can help you run the best event for your nonprofit.

Learn how to sell more tickets for your nonprofit’s fundraising event.

Simplify and grow your fundraising

It honestly felt like using CauseVox expanded our team by another member.

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