Product Update

How To Create Donation Tiers That Drive Donations

I’ve seen a lot of nonprofits run online campaigns and get caught up in the amount that they have to raise.

It’s great to set an overall fundraising goal and promote that, but it can be hard for donors to conceptualize what their relatively small donation does to really make a difference in comparison to the whole goal.

We’ve seen that donors are more encouraged to give (and give larger donations) when they know their donation’s impact, and how that contribute to the goal.

A recent Charities Aid Foundation survey found that 68% of respondents said knowing how a charity is having an impact is one of the most valuable pieces of information they can have, affecting future decisions.

One of the ways that you’re able to communicate each donation’s impact is by using Donation Tiers, which are suggested levels of giving your donors can choose from on your donation form.

Next to each suggested amount, you’re able to include a description of what that amount works to accomplish.

donation-tiers-drive-donations

Donation Tiers Best Practices

Before getting specific about the ways you can set up donation tiers, there’s a few best practices that can help you select the right amounts for your donation tiers.

  • We recommend creating about 4-6 donation tiers, so that your donors can easily select the right tier for them or decide to enter in their own amount, without being overwhelmed with their options. You’re also required to have at least 1 tier.
  • In the same vein, keep your descriptions short and easy to read.
  • The average donation on CauseVox is about $78, so we recommend creating one tier that’s around that benchmark and creating one over $150. However, if you know your average donation amount, we recommend creating your tiers based on your own data.
  • If you’re using the Impact Metric, which is a counter on your site that displays the units of impact your fundraising campaign has reached, it’s best to tie your teirs back to your units of impact.

These best practices can help you frame your donation tiers so they’re set up to appeal to your audience.

5 Types Of Donation Tiers That Drive Donations

Donation tiers don’t come in just one shape and size, your amounts and the description of those amounts can vary based on the campaign and what your nonprofit does.

Here’s 5 ways I’ve seen various types of nonprofits break down their impact into donation tiers that drive donations.

1) Person-to-Person

One of the things we often say here at CauseVox is that people give to people, not organizations. And by this we mean that people are motivated to give when they feel an emotional connection with the people their donation benefits.

Studies have shown that when a person feels they’re giving to someone in need, the donor experiences a positive emotional impact, which can drive people to give higher donation amounts.

What better way to communicate this than by quantifying the impact of a donation in terms of how many people will be benefited from it?

If your campaign is working to raise funds that will provide a service for a certain number of people, it’s in your best interest to use each donation tier to describe how many people are impacted for each amount. This will help take the focus of your donors off the donation amount, and instead compel your donors to ask themselves how many people they want to impact.

Here’s an example of person-to-person donation tiers use on Beyond Border’s campaign:

beyond-borders-donation-tiers

When considering using the person-to-person tier approach, ask yourself a few questions:

  • How many people will my overall fundraising goal impact?
  • Is that total dispersed fairly evenly over all the people impacted?
  • Am I fundraising to meet one type of need, or are the needs of the people I’m serving varied?

This person-to-person approach works well for campaigns that are working to provide a specific service to a certain number of people.

2) Item-Based

Similar to the person-to-person tiers is item based tiers, which can be implemented when your organization provides specific, tangible items, materials, or experiences that are distributed directly to the people it supports.

Item based tiers help donors choose how much of an item they’d like to provide to the people you serve.

Here’s an example from World Bicycle Relief, who provides bicycles to individuals in rural areas in Africa to help increase trade and provide access to education:

wbr-donation-tiers

When considering using the item based framework, ask yourself a few questions:

  • Do we provide a specific item or service to the people we support, or do we provide various items or services?
  • Can we break down one item into any smaller items tied to a specific cost?

Using this item-based framework, donors know exactly how their funds are being used, which increases their trust in your organization.

3) Time-Based

Maybe you’re not able to break your donations tiers down into specific units of quantifiable impact that’s people or item based, such as when you are working on a project that’s more long term, like a capital campaign.

For these kinds of campaigns, you’ll want to consider breaking up your tiers into the number of hours, days, weeks, or months of work that the funds donated are working to provide.

For example, for The Motherhood Collective’s Maternal Health Matters campaign, they primarily broke down their donation tiers into the months of a particular program that each donation tier would fund.

mhm-donation-tiers

When using time-based donation tiers, ask yourself a few questions:

  • How long will it take to complete the project or service?
  • Will specific amounts of funds be designated to different things, so that you can break down what funds are being used for? (ie: Is 3500 going to one program, and $5000 another?)
  • Broken down into months, weeks, days, and hours, what do the amounts come down to that make the most sense for approachable donation tiers?

You’ll want to consider using time-based donation tiers if you’re:

  • Looking to raise funds for an entire project or program.
  • Raising funds to build or complete something.
  • Raising funds to provide a service, like therapy or healthcare.

4) Recognition And Rewards

If you’re unable to quantify your work in terms of the impact the donor creates, the second best thing is to drive donations with recognition or rewards.

Donors want to be recognized for their gift, and different levels with different recognitions can help influence them to make a higher donation.

Here’s a look at Deaflympics’ donation form:

Deaflympics-donation-tiers

While they only have two tiers, they describe in detail out different levels of how the donor will be thanked and recognized. This is a great way to encourage donations, since it’s cost effective for nonprofits but still drives donations.

Alternatively, you could take a more rewards based approach, offering things like t-shirts or a chance to win a larger prize. Donors feel that they’re receiving something in return for their donation, and can be driven to give higher amounts to receive certain rewards.

If you’d like to set up recognition based tiers, here’s 20 Unique Donor Thank You Ideas to help you brainstorm ways you can recognize your donors.

If you’re looking to set up a rewards based campaign, here’s our recommendations on how you can set your site up for rewards.

Thank yous and rewards are a great fit for a campaign that’s raising funds for something that can’t be broken down into specific funding categories, such as Cancer Research or some kinds of capital campaigns.

5) Titles

For when your campaign is not quantifiable in easy-to-consume terms, and you don’t want to take a rewards approach, you can always assign related titles to donors at different levels of giving.

While some organizations allow donors to choose from bronze to platinum, it’s always engaging to try and relate your titles to your campaign’s theme.

For example NARAL Ohio is running a miniature golf fundraising event and assigned the following titles to their tiers:

NARAL-donation-tiers

This is the perfect way to spice up your campaign and encourages donors to choose their donation tier not just based on amount, but the label they’re assigned along with it, and it makes the donation more personalized.

 

Using these 5 frameworks, you’re able to set your donation tiers up in a way that encourages donors to not only give more, but become more invested in the impact of the campaign or their relationship to your organization.

If you see a few types of frameworks that you can fit in your donation tiers, feel free to mix and match! It’ll only help to deepen the donor’s understanding of what your organization does and what their gift can accomplish.

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